Route leads by agent skill, availability, language or shift for quick resolution and higher conversions, automatically across every channel your dealership uses.
Assign leads only to online agents, so no lead waits for someone who isn't there.
Connect customers with agents who speak their language: French, English or Creole.
Route to the right specialist: new cars, pre-owned, aftersales or finance.
Equal distribution across agents, so no one is overloaded while others sit idle.
Distribute leads across morning, afternoon and evening shifts with no coverage gaps.
New enquiries, returning customers and VIP clients go to the best-fit agent automatically.
Get leads to the right department (sales, service or parts) for accurate, fast responses.
Chain multiple rules such as availability, skill and customer type for the exact routing logic you need.
Badalytics checks which agents are active in real time and routes new conversations instantly, so no lead ever waits for someone who isn't available.
Learn MoreConnect leads to agents for their specific needs: vehicle type, department or spoken language. Critical for Mauritius dealerships serving French, English and Creole-speaking customers.
Learn MoreSee the exact platform running live at a Mauritian dealership, then we'll map how it works for yours.
Minimum 6-month engagement · Full onboarding included · Mauritius-based support